Privacy Policy for Strained Gardens LLC

Last updated: 1/20/22

       Strained Gardens LLC is committed to protecting the privacy and confidentiality of our customers' and website visitors' information. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you visit our website www.strainedgardens.com (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information from you, including but not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (e.g., credit card number)

We collect this information when you make a purchase, subscribe to our newsletter, or otherwise provide it to us voluntarily.

1.2 Non-Personal Information

We also collect non-personal information, such as:

• Browser information
• IP address
• Cookies and similar technologies
• Demographic information (e.g., age, gender)

We collect non-personal information automatically through the use of cookies and other tracking technologies when you visit our Website.

2. How We Use Your Information

We use your personal and non-personal information for various purposes, including but not limited to:

• Processing and fulfilling your orders
• Sending order confirmations and updates
• Providing customer support
• Sending marketing communications (only with your consent)
• Analyzing and improving our Website and services
• Complying with legal obligations

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes such as:

• Payment processing
• Shipping and delivery
• Marketing and advertising (only with your consent)
• Legal compliance

We ensure that these third parties maintain the confidentiality and security of your information.

4. Security

We implement reasonable security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Disable cookies in your browser
• Close your account

To exercise these rights or for any privacy-related inquiries, please contact us at Gabriel@strainedgardens.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. Please check this page periodically for updates.

Confidentiality Clause

7. Confidentiality of Customer Information

Strained Gardens LLC acknowledges and agrees that all customer information collected through the Website, including but not limited to personal information, purchase history, and communication records, shall be treated as confidential. We shall take all reasonable measures to ensure the confidentiality and security of this information.

8. Non-Disclosure of Customer Information

We shall not disclose, share, sell, or otherwise distribute customer information to any third party except as required for the fulfillment of orders, legal compliance, or with the explicit consent of the customer.

9. Employee Confidentiality

Our employees and contractors are bound by strict confidentiality agreements, and they are required to handle customer information with the utmost care and discretion.

10. Security Measures

We employ industry-standard security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

11. Compliance with Applicable Laws

Strained Gardens LLC shall comply with all applicable data protection and privacy laws and regulations to ensure the confidentiality of customer information.

By using our Website, you acknowledge and agree to the terms of this Privacy Policy and the confidentiality clause.

If you have any questions or concerns regarding this Privacy Policy or our confidentiality practices, please contact us at Gabriel@strainedgardens.com.

This Privacy Policy and Confidentiality Clause are effective as of the last updated date mentioned above.